knowhow is a technology preview that delivers single-click, contextual access to relevant help information from a panel in Adobe® Creative Suite® 3 software. knowhow gives users access to a wide variety of information—basic tool descriptions and short cuts, Adobe Help content, as well as community-generated tutorials, tips, and techniques on the web.
The interactive demo above gives an overview of knowhow and its functionality, and also lets you interact with the actual knowhow panel in Adobe Illustrator® CS3. Click on any tool and see how knowhow presents the various help content available for that very tool. For help with a panel or topic, just type a search term in the knowhow search field.
knowhow pulls its community-generated content from a user account on del.icio.us. Anyone with a del.icio.us account can suggest new content for knowhow. For information how to set up a del.icio.us account and contribute to knowhow, please see the FAQ or visit the knowmore forum.
Download and Discuss
Experience the demo
Get Illustrator CS3 to try knowhow
Discuss knowhow in the knowmore forumThe knowhow user experience was built entirely in Adobe Flash®, and appears as a standard application panel in Creative Suite 3 software. knowhow is currently included only in the Universal and International English versions of Illustrator CS3. For more information, please see the knowhow FAQ.
Users of Adobe Illustrator who do not own Illustrator CS3 can still access the community-generated knowhow content via the knowhow page on del.icio.us, and can suggest new content links for knowhow. For information how to set up a del.icio.us account and contribute to knowhow, please visit the knowmore forum.
We encourage you to provide feedback on the knowhow content, suggest additional content links, and give feedback on knowhow in the knowmore forum.
Getting Started
Follow these steps to get started with knowhow:
- View the knowhow demo and interact with the sample knowhow UI
- Download the free trial version of Illustrator CS3 to try knowhow
- Review the knowhow Frequently Asked Questions
- View the knowhow content available on del.icio.us
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Ask questions and share your feedback in the knowmore forum for knowhow
Please note that your submission of comments, ideas, feature requests and techniques on this and other Adobe maintained forums, as well as Adobe's right to use such materials, is governed by the Terms of Use.
Community
Below you'll find links to help you participate in the knowhow community.
Online Forum
Ask questions, discuss, and share feedback with other members in the knowmore forum, the knowhow on-line forum.
Please note that your submission of comments, ideas, feature requests and techniques on this and other Adobe maintained forums, as well as Adobe's right to use such materials, is governed by the Terms of Use.
del.icio.us
Create your own account and store your bookmarks online in del.icio.us, a social bookmarking website.
Product Details
FAQ
- What is knowhow?
- knowhow provides single-click contextual access to relevant help information on a particular topic right from within your desktop application: this includes direct access to basic information, such as short descriptive text and available short-cuts, Adobe Help content, and highly relevant online community-generated content. knowhow pulls its community-generated content from a user account on del.icio.us. The knowhow user experience was built entirely in Adobe® Flash®, in a panel that is currently included within Adobe® Illustrator® CS3 (Universal and International English builds only), and also embedded in a browser page for tryout on Adobe Labs.
- Who is the audience for knowhow?
- Anyone interested in new technologies around social searching, and the power of community to lead to better user experiences. Anyone who is interested in providing Adobe with feedback on this technology. Any Illustrator user who is interested in learning more about the product, and is curious to see how the community can help show the way.
- Where can I find knowhow in Illustrator CS3?
- Universal and International English users can find knowhow under the Windows->Adobe Labs menu. When clicking on knowhow for the first time, you will see a dialog with a brief description of the functionality, and be reminded that this is a technology preview. Once you have reviewed this text, and assuming that you are in agreement with the stated terms, please click on the Accept button in the dialog and the knowhow panel will appear.
- Why is this functionality only available in the Illustrator CS3 English products?
- knowhow is a technology preview that is first being tested in the English language versions of Illustrator CS3. One important consideration in deciding this was the sheer amount of Illustrator-focused community content already available in English. Customer response to this new technology will help determine how it might be included in additional languages, and/or additional Adobe® Creative Suite® 3 components.
- What if I don’t have Illustrator CS3, but want to access the online content that is accessible within the knowhow panel?
- Users of Adobe Illustrator who do not own Illustrator CS3 can still access the community-generated knowhow content directly via the knowhow account on del.icio.us, and can suggest new content links for knowhow. For more information how to set up a del.icio.us account and contribute to knowhow, please visit the knowmore forum.
- What are the main features and benefits of knowhow?
- knowhow provides relevant help information for over 100 Illustrator-related topics—including all tools and panels. All of the currently supported search terms will word complete when you type into the search field. The list of available search terms can be grown over time as we get additional feedback on the functionality. Contextually driven search is currently available for all tools, and this includes access to all of the available tool shortcuts. As you use different shortcut keys while using a tool, the appropriate hint term highlights in context. knowhow makes it easy, and painless to quickly get information about some of Illustrator’s functionality, including direct access to Adobe Help. However, perhaps the best part is how knowhow connects you to some of the finest tutorials created by members of the Illustrator community. All of the knowhow related information for the online help content will be stored under the knowhow account on del.icio.us.
See answers to more frequently asked questions
System Requirements
knowhow is currently available as part of Illustrator CS3. System requirements for Illustrator CS3 are available on Adobe.com.
Release Notes
Although knowhow is experimental technology and will continue to evolve separately from established product cycles, it is available as a feature within Illustrator CS3.
